POLICIES

* SALES ARE FINAL

* NO REFUNDS - EXCHANGES ARE ACCEPTABLE UNDER CIRCUMSTANCES - CONTACT ME UNDER 10 DAYS  VIA INSTAGRAM OR EMAIL.

Exchanges  

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hzanala@yahoo.com in 10 days 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

Shipping

Orders will take 3-5 days to process, Nala's Collection package and ship your order as soon as possible (2-5 business days) 

We do not ship on holidays, we also cannot be held responisble for conditions beyond our control such as severe weather, service interruptions, etc.

Nala's Collection are not responsible for lost or damaged packages. You may contact the shipping provider.